My Interview with Markos Papadatos / Digital Journal

1) How did Business and Risk come about?

The decision came once I witnessed many people and companies falling for the same mistakes and then wondering why they do not see the success they need. Added the Risk portion to show how easily one can fall for scams and fraudulent activity and of course how to prevent this from happening.

2) What does your job description involve as Owner?
I wear every possible hat from daily operations, to marketing, billing, bookkeeping and of course article writing and helping small businesses and the average consumer.

3) Can you briefly tell us about your background in risk management? (2 paragraphs max)
Believe it or not, I was involved in Risk Management even while being in the PR Team for the European Summit that took place in Corfu Greece in 1994. This evolved when I moved to the States and worked for two Tech Companies. I love solving puzzles in general, and Risk Management is something like that. Putting all the pieces together to find a solution in order to help alleviate problems for consumers and businesses.

4) how does it feel to be a risk manager in this digital age?
This is a great question. We all have to understand that fraudsters and scammers are always a few steps ahead of us. As technology evolves, we need to be vigilant, always learn and keep up with changes. Even huge Corporations are being hacked on a daily basis. Businesses and consumers alike, have to understand the basics and protect themselves and their brands.
Fraud and chargebacks are one facet that plagues corporations. Hackers are another facet, Social Media phishing scams and false marketing to attract more sales are important as well.
All these instances create risks that have to be taken care of.
I am constantly reading, learning and keeping up. Even my friends and family keep calling and asking me about phone calls or emails they receive. I have learned not to trust anything until I do my research.
5) Can you briefly tell us about your Greek background? (2 paragraphs max)
Born and raised in Greece, finished High School and my studies and started working in 1978.
Haven’t stopped since. I love being Greek, and keep all the rituals here in California daily.

6) What are your concluding thoughts about the Greek-American community?
As they say, every stone you turn you find a Greek. Our community is strong and even in a small place like Santa Barbara, we are quite a big bunch and we all see each other and participate at the annual Greek Festival. I love the strong bonds we have with each other no matter which state we live in.

7) What advice do you have for people who wish to go into risk management?
Learn, learn, learn. Always study, research and be on top of stuff to better serve your clients or companies you work for.

8) What would you like to tell our readers about Business and Risk?

Business and Risk is here for small and established businesses and can help you streamline your operations and avoid unnecessary risks.

We offer help with:
Online presence and risks

Comprehensive message throughout Social Media and your own Website

Translations to and from 3 languages to spread your professional message

Risk protection from fraud, claims, chargebacks and id theft

Online safety for consumers and business owners alike

Author: Mariella Stockmal

Dynamic results driven, E-commerce, Risk, Claims, Chargebacks & Fraud Protection executive.