8 Behaviors of the World’s Best Managers

In nearly every dimension of business success, the manager makes the difference. From diversity and inclusion to productivity and retention, the manager plays a singular role in the life of an employee.

In fact, Gallup’s analysis has shown that the quality of a manager accounts for 70% of the variance in team engagement.

And yet most managers learn best management practices based on managers they’ve had (who may have been good or bad) — or based on stereotypes in their head about what “leadership” is.

Learn what makes a great manager from the world’s best managers from some of the world’s most engaged organizations.

READ THE ENTIRE ARTICLE HERE

Is Cleaning Your Browsing Data Enough? Think Again!

Google has a great tool to actually and really clean your browsing history, cookies, and data.
With Chrome being used a lot and also G-Suite for companies, do yourselves and your companies a favor and delete everything at least once per week.
When you click on History on Chrome,
Bottom left you see: Your Google Account may have other forms of browsing history at myactivity.google.com

Click on it and you will see another set of activities you had no idea about. So next to each day, click the garbage bin and delete. See picture below:

Keep going down and delete every day.

After you have deleted everything, you will see:
Good job!
Close this tab, go back to your history, and clean your browsing data as well:

If you get in the habit of cleaning everything, you will be safer.
We do banking, meetings, financial transactions online.
Why leave a trace for any hacker behind?
The first time I had to delete 5 years worth of data.
Took me about 45 minutes.
After that day, I clean both history and my activity every night before I switch off my computer and it takes literally 3 minutes at most.

So spread the word! Tell your teams, your employees, family members, friends!
And this applies to both PC and Apple computers, and laptops.

Know Your Business When Creating Positions

Be very careful when you create a new position for your company!
I see a lot of companies having trouble finding who they want for their teams.
This is on you.
HR and Leadership MUST know the specifics of each position and their business inside and out.
Example:
When you are trying to find a Risk analyst, or Fraud prevention team member:
You cannot ask for data analysis, prevention AND SQL.
Your IT department has to work WITH this person and fix your back end according to suggestions.
The Fraud/ Risk professional is doing all they can to prevent, examine, mitigate and reply.
They cannot also do the back end work.
When you upload an open position, be VERY specific.
Adding too many responsibilities to one position will only complicate the work flow, the effectiveness and the results.

NEVER assume you know everything.
Be the leaders you portray in your Company’s websites, and Social Media pages.

The better you divide responsibilities, the faster your company will grow, be protected and see results.

Helping friends looking for work

We all know by now how many people are desperate for income and a job.
I see time and again people posting on sites like LinkedIn that they are open for work.
Others, message connections and friends about their need.
The most common reply I see is: “Oh I will definitely look around”.
That’s it.
No further communication.

Also companies that do receive an application, have an automated response that arrives via email. After this, nothing.

What needs to change?
Well, first of all friends can actually help by taking some action and notify their circle of fellow professionals that a friend who is a great candidate is looking for work.
Companies that do not want to hire a team member who has worked for them in the past, should be honest and write on their job posts, that former employees will not be considered for re-hiring.

A lot of people are feeling the frustration, the ghosting, and agony of running around in circles, month after month with zero results.
Let’s all unite and find a better way to help fellow professionals who are really hurting for some much needed income!

New Hires and Payment

With the entire business structure changing around us, there are a few tips and risks.
If you are starting a business:
Do not rent a space yet. Keep your overhead as low as possible.
You will need help to establish your business and it is much better to have some money to pay those you need to hire, rather than paying for office space.
Times are changing. Having an office does not make you successful. Your team does!

If you are an existing business but are struggling, you have a dilemma:
Do you need a space? If yes, you will have to adjust your operations to survive.
If no, then move out. It will save you major operational costs, and might save some of your employees.

If you need help:
DO NOT hire anyone who is in dire need of income free of charge with a promise of a salary “when things get better”.
Millions of people are struggling for income so that they can eat and pay their rents and so much more.
It is an insult and unprofessional if you tell someone to work for you without pay.
Even if your intentions are the best, a promise for future payment does not ensure anyone’s survival during these very hard times.

Modernize, adjust, cut unnecessary costs and always do the best, while being 100% professional and respectful to those you need to hire.

 

Career and job choices

Happy New Year everyone!

I know how many of us need  income.

BUT, we need to avoid certain risks, and these are:

1. Never accept a position unless it’s 100% in the path of your knowledge and experience.

2. It’s ok to be honest and decline a position, no matter how much you like the job, or admire the business owner.

3. Always be truthful about what you know and what you can do.

4. Do not misrepresent your expertise on Social Media sites like LinkedIn. What prospective employers see, must reflect exactly who you are and what you can offer.

Top 10 business risks around the world in 2020

By: Bethan Moorcraft

Cyber incidents have been ranked as the top business risk in the Allianz Global Risk Barometer 2020, knocking business interruption from a top spot it had held for seven consecutive years.

According to the Allianz study, which focuses on large and small- to mid-sized enterprises in 22 industry sectors and 102 countries, cyber incidents (including cybercrime, IT failure/outage, data breaches, fines and penalties) were the top concern, followed by business interruption, changes in legislation and regulation, natural catastrophes, and market developments.

Read the entire article HERE

Why you hire Risk Managers and Analysts

Any company that creates online revenue, must have a Risk and Fraud team.

Even with machine learning implementation, you need the human sector to oversee that everything works flawlessly.
Also, depending on the sector you work in, you have to adhere to the laws of the regions you service or sell to.

Be flexible with working hours and schedules.
Risk and fraud does not happen between 9 am and 5 pm. It happens 24/7.
A good plan is to break up the working day for your risk team.
3 or so hours in the day and more hours in the late afternoon or evening.

This will allow all the fraudulent payment attempts to be caught before they even hit your back ends.

Always remember:
You don’t hire people to do them a favor!
You hire them to help your company succeed and grow.

 

Don’t lose great employees by demanding too much

I recently read an article by Lizzie Wade on wired.
The 8-hour workday is a counterproductive lie.
I could not agree more.
My expertise is in researching fraudulent charges, chargebacks etc.
It is literally impossible to sit in front of a computer screen for 8 hours.
And this goes for a ton of my colleagues and fellow professionals.

This is the internet era.
Coders, marketers, online customer support, finances, shipping, and so much more.

Almost EVERYTHING is done on a computer.
No company owner should expect productivity and great results when imposing an 8-hour workday.
BE FLEXIBLE! You will be amazed at how much can be accomplished in 5 hours!

I have been really lucky to have worked with pioneer CEO’s who totally grasp and understand this.
Great productivity = better results
Higher energy = less mistakes
Less work hours = clear minds, more focus and no tiredness and burnouts

Jump on the boat to the future business owners and bosses!
Team members will be so much more productive, happy, and have real energy to invest in what your company needs.

This is a true win win for your companies!

The 8-Hour Workday Is a Counterproductive Lie

Author: Lizzie Wade /WIRED

What was once a socialist dream has become every knowledge worker’s nightmare. It’s time to unmake the modern myth of productivity.

THE EIGHT-HOUR WORKDAY started its life as a socialist dream. The Welsh textile mill owner and social reformer Robert Owen is credited as the first person to articulate it, by calling for “eight hours labor, eight hours recreation, and eight hours rest” for workers in the early 19th century. This was much better than the 12- or 14-hour days factory workers, including children, were expected to put in at the time. Over the next 100 years or so, labor unions in the US pushed for and won adoption of the eight-hour standard in various industries. Henry Ford brought the idea further into the mainstream in 1926 by mandating a five-day, 40-hour workweek in his company’s factories. In 1940, Congress officially set the American workweek at 40 hours.

There’s just one problem in the 21st century: It’s all but impossible to actually work for eight hours a day in the jobs so many of us now have. Like most people writing hot takes and think pieces about productivity, I’m focusing on knowledge workers here—those of us who work at desks, mostly in front of computers, in offices or from home. Especially those of us who spend those hours making things, like writers, coders, and graphic designers. (Honestly, I think eight hours a day is too long to work in a factory, a restaurant, a call center, or a store too, and we should rethink and re-legislate this standard in all industries.)

READ THE ENTIRE ARTICLE HERE: